To help our support team resolve your request as quickly as possible, please keep the following tips in mind:
Describe the issue clearly
Share a short and clear explanation of what’s happening. Include the most important details without adding unnecessary information.Add screenshots or recordings
If possible, include screenshots, screen recordings, or error messages that show the issue.Send one request per issue
Submitting multiple requests about the same issue may slow down the process. Please continue using the same conversation thread.Update us if the issue is resolved
If the problem fixes itself or you no longer need help, let us know so we can close your request.
Please check your inbox, including your spam or junk folder, for our reply.
If you haven’t received a response after 48 hours, reply to your existing email thread instead of creating a new request.